Benefits of Language Training for your Workforce

Language training can make your business more profitable by increasing efficiencies, decreasing turnover and enhancing your ability to communicate with your growing Spanish-speaking customer base. A small investment in developing your people's ability to communicate across cultures pays for itself - many times over - in a short time.

It's the smart thing to do

Your managers need to be able to hire, train, praise and develop their employees in a language they understand. Can they?
Your employees need to understand company policies and safety signs, communicate effectively with customers and managers and feel respected and valued. Do they?
The 40 million Hispanic consumers in the US will choose to spend their money at establishments that understand their language and culture. Do you?

It's the profitable thing to do

If your employees and managers understand each other, they'll be more productive and efficient.
Employee turnover is costly. If your employees feel valued, they'll stay.
If your employees can read safety signs posted in English, they'll have fewer accidents - and you'll have fewer worker's compensation claims and lost work days.
If you can speak your customers' language, you'll win their loyalty and their dollars.

It's the right thing to do

We work in a business environment where social responsibility is playing a larger role in the decisions we make. Great companies are the ones that serve their workers, their customers and the common good, so what's best for your employees and the broader community often ends up being better for your business as well. Companies that are socially responsible attract better employees and more effectively engage - and therefore retain - current employees.

As our nation continues to change, if your business is to be successful, it needs to adapt to these changes. Be proactive and set yourself apart from the others when it comes to harnessing the talent of non-English speaking employees and attracting Spanish-speaking customers.

Our Changing Nation

US Hispanic purchasing power, currently at $700 billion, is expected to reach $1 trillion by 2010.
Immigrants from across the globe will account for a majority of growth in the workforce over the next two decades.

Turnover

The cost of replacing a single hourly employee typically starts at $4000. Imagine investing the same money to train 30 employees. Employees that feel invested in invest back in their company through job loyalty. If even one of those 30 employees decides not to leave your company, the training will have paid for itself.