Our Workplace English Courses
Course Offerings
- Ongoing introductory and advanced classes that meet once or twice weekly over a period of months
- Half-day and full-day customer service English workshops
- Half-day and full-day safety English workshops
- Customized language assessments to determine employees’ reading, writing, listening & speaking level, as well as native literacy
Introductory English Classes
Our introductory English Classes focus on job-related tasks, such as:
- Talking about time and schedules
- Giving and following instructions
- Greeting customers
- Customer service
- Calling in sick
- Safety
- Reporting repairs, accidents and emergencies
As a result of these classes, employees are better able to communicate with customers, supervisors and co-workers from other backgrounds.
Advanced English Classes
Maybe you have an employee who’s been with you for years and whom you’d love to promote – but he or she still lacks the reading and writing skills necessary to successfully complete your management training program. Or maybe you have an employee whose accent makes him/her uncomfortable giving presentations or participating during a conference call. No matter what the language gaps are, we can address them – and help your employees gain the skills and confidence they need to communicate effectively.
Our Courses
- We come to you when it’s convenient for your employees (during lunch breaks, between shifts, early morning, evenings, etc.).
- We give our students tools that they can immediately use to improve their ability to communicate on the job.
- We offer in-depth language classes as well as one-time language and/or cultural training workshops.
- Our language classes teach people to communicate in a fun, low-stress environment.
- Our classes do not typically focus on grammar - unless you really want it!
- We teach people to speak the language as well as understand important cultural differences.
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What Our Clients Say
Workforce Language Services has been a wonderful organization to work with. They take the time to understand our needs and our hotel and tailor the training based on that information. The teachers have also been a pleasure to partner with and our associates give them rave reviews. We look forward to a continued relationship with Workforce Language Services and higher engagement success rates at our hotel. I highly recommend working with Workforce Language Services for your language training needs.
- Marriott International – Chicago Market
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Turnover
The cost of replacing a single hourly employee
typically starts at $4000. Imagine investing the same money
to train 30 employees. Employees that feel invested in invest
back in their company through job loyalty. If even one of those
30 employees decides not to leave your company, the training
will have paid for itself.
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To download a printable summary of our services, click
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